Customer Service
Effective Date: January 1, 2025

At ASIA STARTDIGITAL LIMITED, we are committed to providing exceptional customer service to ensure your shopping experience on our website is smooth and enjoyable. Whether you have questions, need assistance, or want to provide feedback, our dedicated support team is here to help.

How to Contact Us

You can reach our customer service team by phone at:
77667322-000

Our office is located at:
OFFICE UNIT NO.3 ON THE 13TH FLOOR OF GRAND CITY PLAZA, NOS.1-17 SAI LAU KOK ROAD, TSUEN WAN, NEW TERRITORIES, HONG KONG

Customer Support Hours

Our support team is available during the following hours:
Monday to Friday: 9:00 AM – 6:00 PM (HKT)
Saturday and Sunday: Closed

What We Can Help With

• Order inquiries and tracking

• Product information and availability

• Payment and billing questions

• Returns, exchanges, and refunds

• Technical support for website issues

• General feedback and suggestions

Our Commitment to You

We aim to respond to all inquiries promptly and resolve issues efficiently. Your satisfaction is our top priority, and we strive to provide clear, honest, and helpful communication at all times.

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If you require assistance outside of our business hours, please leave a detailed message, and we will get back to you as soon as possible on the next business day.

Thank you for choosing ASIA STARTDIGITAL LIMITED. We look forward to serving you.